By storing your valuable possessions in a heavily guarded vault you will decrease the risk of having your valuables lost due to break in, robbery or fire. In addition, the content of your box is insured by default for € 45.000. You can read more about this in the Rental agreement Safe Deposit Box.
You must have a valid European ID and IBAN. De Nederlandse Kluis accepts the following documents as a valid ID:
You must have a living adress in Holland and a EU bankaccount with a visible IBAN number
Look at our branches page to select your prefered branche.
You will receive your keys during your first appointment. We will then accompany you to your safe deposit box, so that you can store your valuables in your safe deposit box immediately. You may bring your valuables to the first appointment, so you won’t have to come for that a second time.
Yes, you can appoint your partner of a family member as co-tenant. Your co-tenant will have access to the safe deposit box with the keys, also when you are not there yourself. Would you like to appoint a co-tenant? On the application form there you can indicate “2 tenants” under “Rent together or alone” and fill in the data of your co-tenant.
Yes, it is possible to authorise someone. The authorised person can visit the safe deposit box with your keys, even when you are not there yourself. The authorised person, however, is not a co-tenant. In the event of the demise of you or your co-tenant, all authorisations will expire.
Your safe deposit box will remain accessible to your co-tenant. Any potential authorisations will expire. Your heirs will be granted access to your safe deposit box when they are able to show a certificate of inheritance.
You pay a one-time deposit of €85,- per safe deposit box, for the keys and the lock. If you return all keys upon termination of the rental agreement and there are no outstanding payments, the deposit will be refunded within one month.
You can visit your safe deposit box free of charge and as many times as you want on the regular visiting days. Would you like to visit your safe deposit box outside of the regular visiting days? This is possible by appointment. De Nederlandse Kluis will charge €35 per appointment, which includes 21% VAT and administration fee.
Should you lose one or both keys, you will be charged for this as well. The costs for one lost key are €300 excluding VAT and with two lost keys they are €600 excluding VAT.
Yes, you can. To do so, you must email a certified extract from the Kamer van Koophandel to firstname.lastname@example.org. This extract may not be older than 3 months. This extract must contain your name.
We also request that you fill out an Eventual Interested Party Statement and mail it to email@example.com.
You should bring your company’s VAT number and IBAN, a valid ID and business bank card to the appointment. Once all documents are in order, you can rent your safe deposit box business.
You can find more information at www.denederlandsekluis.nl/zakelijk/
Larger safe deposit box
Changing your format to a larger box is possible at all times, if this size is available at your branche. In order to arrange this, you need to bring both keys and valid identification with you to your own establishment (you do not need to make an appointment, but it is important that you check if the desired size is available).
The difference in price over the remaining months of the contract will be invoiced during the first invoicing period.
Smaller safe deposit box
To arrange a smaller format safe, we recommend that you complete this at least one month before the end of your contract period.
We do not refund the amount that has already been paid for the rental of the current size. The rent of the smaller safe deposit box will be invoiced after the conversion during the normal billing period.
Before switching to a smaller safe, kindly inform us in advance at your own establishment. After this, you can make an appointment to arrange the transfer. You must bring both keys and valid identification.
You can visit your safe deposit box free of charge and as many times as you want on our regular visiting days. These vary per branch. You can find the opening hours if you click on the relevant branch:
Outside of the regular visiting days, you may exceptionally visit your safe deposit box by appointment, for which we charge a fee of €35, including 21% VAT. Please contact us by calling 088-7445555.
Yes, this is possible by appointment. De Nederlandse Kluis charges a fee of €35, including 21% VAT and administration fee, per visit.
You will, of course, be informed of any change in the regular visiting days.
Most of the time you can visit you safe deposit box in peace and quiet. To guarantee your privacy only one tenant can enter the vault at a time. That is why we ask you to limit your visit to 10 minutes. For most visitors this is more than plenty. Do you need more time? Please let our employees know. The drawer in your safe deposit box is detachable. We can accompany you to a separate space where you can put your safe deposit box in order at ease. Afterwards one of our employees will escort you back to the vault where you can safely store your drawer in your safe deposit box.
Not all locations are easily accessible for people who have difficulty walking. Our branches in Hilversum and Maasdijk are designed for people with a disability. Contact one of our employees for the possibilities.
Your safe-deposit box is located in a heavily guarded vault that meets the strict norms of safety category 4+. This is the highest safety category in The Netherlands. This means the vault is, among other things, very well secured against fire and theft, and is monitored 24/7.
Your personal data will not be provided to third parties. The Nederlandse Kluis is strictly following the Law for Protection of Personal Data (Wet Bescherming Persoonsgegevens). Also, our website is only available through a 256-bits SSL-security. The data you fill in will be sent through an encrypted connection.
The shares of De Nederlandse Kluis BV are under the management of the Stichting DNK. The purpose of this foundation is to guarantee the independence of DNK and to represent the interests of our customers.
You will be the legal and economic owner of your properties at all times. In this regard it does not matter if your property is stored in the depot or your own safe deposit box. Contrary to what is common with most banks your property will not be part of the inventory in case of bankruptcy.
The contents of a notary safe are insured up to €10,000. A type A safe is insured up to €45,000 as standard. If you wish, you can increase your cover to €90,000 for an additional €52 per year. The cover applies per safe. It is therefore also possible to rent several safes for higher cover. You then spread your valuables over several safes.
Your valuables are excellently insured at De Nederlandse Kluis. We work together with Allianz, Delta Lloyd, RSA and China Taiping Insurance.
You need to establish which goods are lost. These conditions are similar to those of banks and insurance companies. Through photo’s, invoices or valuation reports you can demonstrate which valuables have been lost.
DNK collects the rent between the 24th and 28th of the month. This happens once a year, in the month that the contract started. Did your contract start before the 10th of the month? Then the first rent will be collected that same month. Did you start your contract after the 10th of the month? Then your first payment will take place the next month.
If your contract is automatically renewed for the next year, the payment will take place one month before the renewal.
Should you prefer a monthly payment, this is possible of course. This will happen every month between the 24th and 28th. DNK charges 20% administrative fees for each monthly payment.
Collecting the deposit is one-off and will take place at the same moment as the first collection of the annual rent.
The period of notice is one month before the end of your rental agreement. The agreement will be renewed automatically each year with one year. If your contract ends on October 31, 2019 you would have to give notice before or on September 30, 2019.
You must cancel the rental agreement of your safe deposit box in writing. You can use the form Termination of rental agreement Safe Deposit Box for this. Send the filled-out form to:
De Nederlandse Kluis
‘s Gravelandseweg 19
1211 BN Hilversum
Please note: always hand in your keys in person, never send them by mail!
After receiving your cancellation form, we will contact you for an appointment to return your keys. Then, the remaining deposit will be refunded to your bank account within one month. If you wish to rent a safe deposit box again in the future, it is important to know that a waiting list may be used, given the limited capacity.
Do you still have questions after reading these Frequently Asked Questions? Feel free to contact us. Our expert staff will be happy to help you.
Schedule an appointment at the branch of your choice. There you will receive a 5- to 10-minute no-obligation tour where we will show you the various sizes of safes. You can immediately store your belongings safely during your visit.
For more information, call 088 – 744 5555 or leave your details using the form below and we will call you within one business day to answer your questions.
Call 088 – 744 5555 now to discuss alternative options, or leave your contact information here for a callback request.
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