You can visit your safe for free, unlimited and without appointment during our opening hours. These vary by location. Check the branch page for your branch’s opening hours.

On very exceptional occasions, there is the possibility of doing this by appointment. However, this must first be approved to ensure safety. There are substantial costs involved which we will announce in advance. Please contact us by calling 088-7445555 or send an enquiry to info@denederlandsekluis.nl.

You can visit your safe in peace and quiet. To ensure your privacy, you will be given a separate room. The drawer of your safe is removable, allowing you to take it to a private room where you can manage your belongings undisturbed. Afterwards, one of our staff will take you back to the safe, where you can safely stow the drawer again.

Not all locations are easily accessible for people with reduced mobility. Check the relevant branch page on our website to see if the relevant location is suitable for disabled people.

By storing your valuables in a high-security safe, you reduce the risk of your valuables being lost due to a burglary, robbery or fire, for example. In addition, from the ‘Standard’ safe and larger, the contents of your safe are insured up to €45,000. You can increase this to €90,000.00 or €150,000.00 for a fee.

You must have a valid European ID and IBAN. De Nederlandse Kluis accepts the following documents as a valid ID:

• EU passport
• Valid residence document for the Netherlands
• Dutch ID
• Dutch driving licence (after the first appointment)

You must have a living adress in Holland and a EU bankaccount with a visible IBAN number

Look at our branches page to select your prefered branche.

You will receive your keys at your first appointment. We will then guide you to your safe, so that you can immediately store your valuables in your safe. You may therefore take your valuables with you to the first appointment if necessary, so you do not have to come back.

Your safe is located in a high-security room that meets the stringent requirements of security category 4+, the highest security standard in the Netherlands. This guarantees excellent protection against fire and theft, with 24/7 monitoring for maximum security.

Your data will not be provided to third parties. In doing so, De Nederlandse Kluis strictly adheres to the ‘Algemene verordening gegevensbeschermin’ (AVG). Also, our website is only accessible via 256-bit SSL security. The data you enter are therefore sent via an encrypted connection.

The shares of De Nederlandse Kluis BV are under the management of the Stichting DNK. The purpose of this foundation is to guarantee the independence of De Nederlandse Kluis and to represent the interests of our customers.

You are and will remain 100% legal and economic owner of your properties at all times. Unlike in most banks, your properties are not part of the estate in case of bankruptcy.

The Standard safe and larger is insured up to €45,000. If you wish, you can increase your cover for a fee. For €52 extra per year, you are insured up to €90,000 and for €130 extra per year, you are insured up to €150,000. The cover applies per safe. It is therefore possible to rent multiple safes to achieve even higher cover. You then spread your valuables over several safes. There is no insurance on the basic safe.

Your valuables are excellently insured at De Nederlandse Kluis. We work together with AXA XL.

You are responsible for proving which goods have been lost. These conditions are similar to those of banks and non-life insurers. For example, you must use photos, invoices and/or valuation reports to prove which valuables have been lost.

Depending on the date your contract started, you will receive an invoice from us on the 10th or the 24th of the month every year. 14 to 18 days after you receive an invoice from us, we will collect the amount from your account. This collection date cannot be changed.

If you wish a monthly payment, this is of course also possible. In this case, you will receive a monthly invoice on the 10th or the 24th of the month. De Nederlandse Kluis will charge a 20% administration fee for this with each monthly payment.

The deposit is collected once at the same time as the first collection of the annual rent.

You pay a one-off €85 deposit per safe for the keys and lock. If you return all keys at the end of the rental agreement and no payments are outstanding, the deposit will be refunded to you within a month.

The notice period is at least one month before the end of your lease. The agreement is automatically renewed for one year each year. For example, if your contract ends on 31 October, you must give notice to terminate your safe on or before 30 September of the following calendar year.

You must terminate the rental agreement for your safe deposit box in writing using the form found via this link: cancel.

You are responsible for sending your cancellation in a timely manner. After receiving the cancellation form, we will contact you to make an appointment to take back your keys. If you do not receive a confirmation from us, we have not received your cancellation. To ensure that your notice reaches us in good order, we recommend that you send it to us by registered post.

After we have received your keys, the remaining deposit will be refunded to your bank account within a month. If you wish to rent a safe again in the future, it is important to note that a waiting list may be used due to limited capacity.